Tailored, attentive, and seamless. Our Property Concierge is your dedicated point of contact, guiding both owners and tenants through every step of the rental journey with professionalism and discretion.
rom the moment a property is listed to the day a tenant moves in (and beyond), our concierge ensures every detail is handled. For owners, that means curated tenant selection, pre-market preparation, and proactive updates without needing to chase. For tenants, it means private viewings, responsive communication, and effortless support throughout their tenancy.
We coordinate everything - marketing, inspections, applications, key handovers, maintenance, renewals, and move-outs - with the polish and personal care you’d expect from a luxury service provider. No call centres. No confusion. Just a single, trusted person who knows your property inside and out.
Whether you’re leasing your family home or securing a premium rental, our concierge service brings clarity, calm, and confidence to the process.
Tailored scheduling with our concierge to suit busy lifestyles.
Comprehensive screening to match each property with respectful, reliable tenants.
Styling advice, professional photography, copywriting, and listing curation.
Customised lease terms, renewals, and execution handled start to finish.
Rapid-response professionals for routine and urgent repair work.
Trusted partners for high-end work including electrical, plumbing, and carpentry.
Round-the-clock response line for critical maintenance issues.
Regular property checks with photo documentation and proactive issue tracking.
Tenant Move-In CoordinationWelcome packs, key handover, utility assistance, and onboarding support.
Detailed Entry & Exit Condition ReportsThorough condition checks before and after each tenancy with visual records.
Real-time access to documents, statements, maintenance updates, and communication.
Planned servicing for HVAC, gardens, appliances, and seasonal upkeep.
Smoke alarm checks, pool safety, water usage standards, and regulation tracking.
Ongoing analysis to ensure your property remains competitively priced.
We liaise with suppliers and service providers so you don’t have to.
Professional cleaning, presentation refreshes, and short-term property reset options.
Capital Improvements AdvisorySupport with value-adding upgrades, renovations, and supplier introductions.
Negotiation, preparation, and documentation for ongoing tenancies.
Organisation of repainting, repairs, and re-styling between tenants.
Your dedicated concierge manages all contact — no call centres, no delays.
We manage fewer properties so we can manage them better — with attention, intention, and absolute focus on quality.
From the first inspection to the final report, every interaction reflects our commitment to excellence, discretion, and professionalism.
Our clients rely on us because we do what we say, when we say it — every time, with no exceptions.
